Refund Policy
Last updated: 2025-11-20
This Refund Policy explains how refunds and cancellations are handled for paid subscriptions and services provided through the Braynex.io platform (the “Service”).
By purchasing or subscribing to Braynex.io, you acknowledge and agree to this Refund Policy.
1. General Policy
Braynex.io provides access to digital SaaS tools, including automated SEO analysis, reports, and data-driven insights.
Due to the nature of digital services and immediate access upon purchase, subscription fees are generally non-refundable, except where required by applicable law.
2. Subscription Billing
When you subscribe to Braynex.io:
- Fees are charged in advance for each billing period.
- Subscriptions renew automatically unless cancelled.
- Payments already processed are not refundable for unused time.
3. Free Trials (If Offered)
If a free trial is available:
- No charges apply during the trial period.
- You must cancel before the trial ends to avoid billing.
- Once billing starts, the payment is non-refundable.
4. Cancellation
You may cancel your subscription at any time.
- Cancellation prevents future charges.
- Access remains active until the end of the current billing period.
- No refunds are provided for remaining subscription time.
5. Refund Exceptions
Refunds may be issued only in limited situations such as:
- Duplicate payments caused by a billing error
- Incorrect charges due to a technical malfunction
- Charges processed after a valid cancellation
6. Non-Refundable Cases
Refunds are not provided for:
- Lack of usage or unmet expectations
- SEO performance, rankings, or business results
- Temporary service interruptions or third-party API issues
- Account termination due to Terms & Conditions violations
7. Changes to This Refund Policy
We may update this Refund Policy from time to time.
The current version is always available on Braynex.io and applies immediately upon publication.
8. Contact Information
For billing-related inquiries: